DSI Kitchens and Bathrooms was established in 2003 by Alan and Chris Stokley. Having worked within the carpentry and plumbing industry for all of their working lives, it seemed the natural direction when deciding to go it alone.
In the initial stages the site visits and plans were all done in the evenings, as both Alan and Chris were out installing during the working day. However, word soon spread about the level of customer service and attention to detail, and before long the design and specification side of the business became a full time role. Additional staff were employed and the first showroom was opened in January 2004.
Following three years of steady growth the business outgrew the premises, and in March 2008 relocated into a new showroom on Shire Hill Industrial Estate in Saffron Walden. This spacious, clean and modern showroom is the backbone to the business. Together with the skilled customer focused staff, DSI provide a level of service that is unsurpassed.
More staff including designers and installation teams were sought and trained to our exacting standards and business continued to grow. In early 2011, the building adjacent became available; this gave DSI the ideal opportunity for further expansion. Following four months transforming the premises and the employment of specialist staff, the Flooring and Tiling centre was opened. Here you will find a full range of ceramic and porcelain floor and wall tiles, as well as a multitude of floor coverings from carpets to wood and Luxury Vinyl products.
Customer service is paramount to our success and our continued growth, and although we have expanded rapidly we still continue to achieve the high levels that our loyal customer base has become used to.
As of December 2015, Chris is now the sole owner of DSI. Alan is now preparing for his retirement.